Shipping Policy
Thank you for shopping at Run4Adventure!
Following are the terms and conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIME
We process all orders on a first order first serve basis. All orders are typically processed within 1-2 business days. If we are experiencing a high volume of orders, there may be indefinite delays with shipment. Please allow additional days for orders to be shipped in the case of delays. If there will be a significant delay in shipment of your order, we will contact you via email.
This processing time does NOT apply to orders that include pre-order items. All orders that include pre-order items will begin processing once the item is available 1-2 business days after the expected release date listed in the product description.
Be sure to double check the shipping address before placing an order! If you mistakenly placed an order with an incorrect shipping address, please notify us immediately. We are unable to modify your order once fulfilment has started.
SHIPPING RATES & DELIVERY ESTIMATES
All orders are shipped via Royal Mail.
Shipping charges for your order will be calculated and displayed at checkout.
UK
Royal Mail Signed For® 2nd Class (delivery aim 3 days) – from £2
Europe
Royal Mail International Standard (delivery aim 3 – 5 working days) – from £3
Royal Mail International Tracked and/or Signed (delivery aim 3 – 5 working days) – from £8
World Wide
Royal Mail International Standard (delivery aim 6 – 7 working days) – from £4
Royal Mail International Tracked and/or Signed (delivery aim 5 – 7 working days) – from £9
Delivery delays can occasionally occur, especially during holidays.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped, a proof of posting will be obtained.
Customs Duties and Taxes
Run4Adventure is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Run4Adventure is not liable for any products damaged or lost during shipping. We can provide you with a proof of posting so a claim can be processed with the postal service.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
